Innovation & Process Improvement Specialist

Job Description :

  • Update data for strategic business planning based on stipulated time.
  • Collaborate with cross-departments to support customers satisfaction survey as needed and on schedule.
  • Update monthly and quarterly risk management reports & timely data submissions.
  • Provide compliance documents for internal audit needs based on schedule.
  • Conduct brainstorming, routing approval, socialization, and documentation of (new/change/delete) policy/ SOP/ documented information.
  • Take part in innovation & improvement projects (6Sigma).
  • Participate in regular business improvement forum and event.
  • Monitor improvement projects as per schedule.
  • Complete 6sigma/SS audit improvement projects and innovation reports.

Qualification :

  • A bachelor’s degree in business studies/ administration management/ economics/ information technology/ industrial engineering.
  • 5+ years of business process improvement experience.
  • Familiar with IT industry.
  • BPI certification (six sigma) or experience with Kaizen is a plus.
  • Demonstrable applied knowledge of business processes and project improvement methodologies.
  • A sharp eye for identifying weak points in processes.
  • A strategic and analytical mindset.
  • Dynamic thinking and problem-solving.

Work Location :

Jakarta

Send your CV and Application Letter to : yulia.devitarani @mst.co.id